Privacy Policy

Last updated: March 2026

Pollen Hub L.L.C-FZ (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard information when you visit our website or engage with our services.

Data Controller

The data controller responsible for your personal data is Pollen Hub L.L.C-FZ, Meydan Free Zone, Dubai, UAE. For data protection enquiries, contact: info@pollenhub.co.

Information We Collect

We collect information you provide through our contact form, including your name, email address, phone number (if provided), company name, and the content of your message. If you subscribe to our newsletter, we collect your email address. We may also collect standard web analytics data such as page views, referring URLs, and device information through cookies.

Lawful Basis for Processing

We process your personal data on the following bases: (a) your consent, where you have subscribed to our newsletter or submitted a contact form; (b) our legitimate interests in responding to business enquiries and improving our services; (c) compliance with applicable legal obligations.

How We Use Your Information

We use your contact information solely to respond to your enquiries and to communicate about our consulting services. Newsletter subscribers receive periodic updates and analysis; you may unsubscribe at any time using the link provided in each email. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Processors

We may use third-party service providers to assist with website analytics, email delivery, and hosting. These providers process data on our behalf and are contractually obligated to protect your information. Where third-party processors are located outside the UAE, we ensure appropriate safeguards are in place for any cross-border data transfer.

Data Retention

We retain contact form submissions for the duration of our business relationship and for a reasonable period thereafter. Newsletter subscriber data is retained until you unsubscribe. You may request deletion of your data at any time by contacting info@pollenhub.co.

Cookies

Our website may use cookies to improve your browsing experience and to collect anonymous analytics data. You can control cookie preferences through your browser settings.

Your Rights

You have the right to access, correct, or delete your personal data. Where applicable under the EU General Data Protection Regulation (GDPR) or similar legislation, you also have the right to data portability, the right to restrict processing, and the right to object to processing. To exercise these rights, contact us at info@pollenhub.co.

Contact

For privacy-related enquiries: info@pollenhub.co — Pollen Hub L.L.C-FZ, Meydan Free Zone, Dubai, UAE.